Image by Austin Chan

SERVICES

CONSULTING

Give your small business a jolt with luxurious service and significant branding: virtually and in real life.

Do you need a second set of eyes?  Bring my expertise in to ensure a consistent and stylish customer experience.

Elevate your quality by focusing on the small details that matter most. I'll work with you to set new standards across all platforms.

STANDARDIZE • STREAMLINE • STAND-OUT

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Get REAL results.

 

Luxury Service

INSPIRE YOUR PEOPLE TO AIM HIGH

"Secret Shop" Your Business

Design Luxury Service Standards

Formalize & Roll Out

Personal Brand Foundation

Soft-Skills & Business Etiquette

Group Training

1:1 Coaching

Branding

SET NOTEWORTHY STANDARDS

Digital Brand Strategy, Creation, & Execution

Public Image Curation

Host Memorable Client Events

Community Action Plan

Group Training

1:1 Coaching

Save time and energy: Hire me.
I'll make you–and your business–look good.

WHAT  CLIENTS  SAY

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Refining Service Expectations

"As an up-and-coming Hair Studio, we strive to provide the absolute BEST services and customer experience.  In our industry, education on guest interaction, consultations, and especially handling difficult situations is severely lacking.  Janika presented relevant topics in a laid-back environment, which helped each one of our stylists – ages from 17-41 – absorb and utilize all of the information. Janika’s approach, demeanor, and style of presentation were easy to understand and relatable.  She was professional yet open, so our team felt completely comfortable.  They were able to ask REAL questions and get REAL feedback.  She taught them very useful preventative measures especially pinpointing being more detailed in their conversations and consultations. The flow of her seminar allowed our team to present daily life situations and turn them into solutions.

 

After Janika’s seminar, our team rendered a boost in confidence and team morale along with a more enthusiastic approach and outlook.   The effects of her teachings show through the positive responses from our clientele.  She has enabled us to bridge the gap between guests and stylists to be more confident with their conversations, displayed by their increased ease and comfort in our space.  Our guests, along with our staff, are happier and have had much better communication regarding desires and expectations, leading to increased guest satisfaction and overall retention.  We cannot thank her enough!  Janika, you are truly amazing at what you do!"

- C. TRUSCELLO

OWNER OF TEAL HAIR & MAKEUP STUDIO

Rebranding with Style

"Thank goodness for Janika.  I struggled in finding someone that offered all tools that I needed from one person.  I had been provided, from day one, Janika gave me direction in my business systems, marketing and future strategies to move forward.  Janika is talented and understands the inner components of a business and knowing how to piece everything together in presenting a professional bundle.  

 

In the past, I'd tried working with copywriters, marketers, SEO providers and none could seamlessly move from one area of the business to another.  I was given an actionable plan, assistance in getting my business running as I know other good businesses run.  Janika is a natural-born coach, amounts of experience and gave me confidence in myself in this process.

 

Once Janika had evaluated my website, courses, clients, social media, press kit, and gave suggestions and edits.  I found that there was increased media attention, regular inquiries and bookings, increased purchases, and repeat clientele.  Unique view and page views increased 100%, genuine contacts made via Instagram and LinkedIn, built trust within media and new community, genuine inquiries and leads.

 

I can but only recommend Janika and am 100% happy with the outcomes.  I walked away feeling confident about my product and have seen the results first-hand."

- E. SOOS

FOUNDER OF AUERSMONT SCHOOL OF ETIQUETTE

Catering to These Industries

HOSPITALITY

FASHION

RETAIL

TRAVEL

TOURISM

SALONS

FOOD & BEVERAGE

INFORMATION TECHNOLOGY

Elevate your customer experience to one of consistency and style.

INDUSTRIES