From A–Z: I've created solutions for customer service excellence. Artificial intelligence may cover some of your needs, but nothing compares to natural human interactions.
What does the ideal customer experience look like to you? It may seem like a myth, but your team wants professional development; Are willing to invest in them?
With my tried and true training, you'll see immediate results: Boosted team morale, elevated customer interactions, confidence managing customer issues, improved internal and external communication, and a more respectful company culture.
Empower your team to take pride in their service through my tailored solutions. Take a look and see which best fits your needs.
ACQUIRE • ACCOMPLISH • ASCEND
Select the right OPTION for your business.
Four & Five Star International Hotels
Five Star Resorts
Five Star International Airlines
Four & Five Diamond Restaurants
Luxury Brand Retail
High End Jewelry Retail
REVIEWS ARE IN
A Boost In Confidence & Team Morale
"As an up-and-coming Hair Studio, we strive to provide the absolute BEST services and customer experience. In our industry, education on guest interaction, consultations, and especially handling difficult situations is severely lacking. Janika presented relevant topics in a laid-back environment, which helped each one of our stylists – ages 17-41 – absorb and utilize all of the information. Janika's approach, demeanor, and style of presentation were easy to understand and relatable.
She was professional yet open, so our team felt completely comfortable. They were able to ask REAL questions and get REAL feedback. She taught them very useful preventative measures especially pinpointing being more detailed in their conversations and consultations. The flow of her seminar allowed our team to present daily life situations and turn them into solutions.
After Janika's seminar, our team rendered a boost in confidence and team morale along with a more enthusiastic approach and outlook. The effects of her teachings show through the positive responses from our clientele. She has enabled us to bridge the gap between guests and stylists to be more confident with their conversations, displayed by their increased ease and comfort in our space. Our guests, along with our staff, are happier and have had much better communication regarding desires and expectations, leading to increased guest satisfaction and overall retention. We cannot thank her enough! Janika, you are truly amazing at what you do!"
- C. TRUSCELLO
OWNER OF TEAL HAIR & MAKEUP STUDIO